COVID-19 Travel Alert 24-03-20 2:00PM

Waiheke Travel Alert

We want to advise our customers that all our commuter ferry and bus services will continue to run on Tuesday 24th March and Wednesday 25th March until the last scheduled sailing

Waiheke is a key route to keep connected to Auckland. We take our role in supporting the Waiheke community seriously and our focus will be on rescheduling and accommodating the Waiheke route, wherever possible.

From Thursday 26 March our Waiheke service will continue to run with an alternative timetable with a focus on frequency to ensure residents can get to where they need to be.

The timetable will be released as soon as it’s available through the Fullers360 website and My Ferry App – please keep an eye out for timetable updates which will be available before Thursday.

For more information: fullers.co.nz/covid-19-updates/

COVID-19 Travel Alert 17-03-20 10:41

If you are due to travel with us shortly, currently our services are all running to schedule and we don’t anticipate any changes until further notice. For any disruptions that occur we will notify customers through our travel alerts and the Fullers360 website. Please visit www.fullers.co.nz/travel-alerts/ to stay updated.

The safety of our customers and crew are top priority for us. We are following advice and guidance from the Ministry of Health and Auckland Transport in relation to our overall response, cleaning and protective equipment. In addition to regular daily cleaning, we have increased the frequency of cleaning and sanitising our vessels and ticket offices, and hand sanitiser is available for customer and crew use.  For our crew working on-board, they have the option of wearing Personal Protective Equipment should they require or request it.

Following advice on mass gatherings, we are monitoring the situation closely and aligning with Auckland Transport to act accordingly. Currently the restrictions around mass gatherings will not affect our services. Current travel advice includes avoiding peak commuter periods where possible.  

Everyone has a part to play and would encourage you to visit the Ministry of Health and follow their health and safety guidelines: health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

The current situation is changing daily and are working hard to respond appropriately. Thank you for your patience as we work quickly to respond and update our vessels and ticket offices with information on hygiene protocols from the Ministry of Health.

Travel Alerts Archive